Share Your Suggestions on our Ideas Portal

You’ve been making your voices heard: after launching the new Merchant Portal last week, we have already added new features and enhancements, based on merchant feedback. Now, to encourage you to keep sharing your thoughts and ideas for how we can make SegPay better for you, we’ve launched an “Ideas Portal.” Visit: https://yourideasmatter.ideas.aha.io to propose new features, view others’ suggestions, and vote for your favorites.

The Ideas Portal is our one central location to collect new feature suggestions and enhancements, and track them through our system. Using the portal guarantees that your suggestion will be received and considered (however, bug reports should still be sent to: techsupport@segpay.com).

Items currently in our product pipeline include:

  • Retention tools – including reactivation of cancelled subscriptions, and the ability to suspend or temporarily pause subscriptions.
  • Alternative payments – including: SEPA, Giropay, iDEAL, EPS, Astropay, Trustpay, PostFinance, Teleingreso.

These items are still in the brainstorming phase, so please visit the Ideas Portal and add any comments you have about these items or others on the list. For example, are there specific retention tools or alternative payments you want to see? What other features, reports, etc,. would you find helpful? Your ideas matter, so please let us know!

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