GDPR Deadline Coming Fast for Those Doing Business in the EU

If you saw our recent trade show recap,  or attended the shows yourself, you know that the EU General Data Protection Regulation (GDPR) was a hot topic. As well it should be – the GDPR goes into effect May 25th of this year and will impact the way EU merchants, and all businesses that process EU customer data, do business going forward.

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Segpay is Going Back to Cali (Colombia) for LALEXPO 2018

Segpay is attending LALEXPO, one of the biggest trade shows in South America, February 19-21 in Cali, Colombia. LALEXPO brings together many of the region’s major webcam companies, a fast-growing segment of Segpay merchants, and of online subscription services in general. Segpay has been working closely with a number of these “cam” merchants to identify measures that address the special risks these services face, such as the relative ease with which consumers can accumulate charges while chatting, exposing merchants to a high risk of chargebacks.

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Segpay, the Next Generation

Zhanna (center) partakes in pizza with the future payment processors of America during South Florida’s early version of Take our Daughters and Sons to Work 2018.

South Florida is celebrating Take our Daughters and Sons to Work day early this year, so it was an invasion of the little people today at the Segpay office, and we are having a blast! (hopefully the kids are, too!) We even got a pizza party out of it! (see photo)

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Recapping Internext, XBiz and AVN

(L to R) Kristi, Cathy and Teresa at XBIZ 2018 in Los Angeles.

We’re back from the west coast after a productive and fun week at Internext, XBiz and AVN. Huge thanks to the show organizers and everyone who met with us in Vegas and LA. As always, we appreciated the chance to speak with, and learn from, so many great people in our industry..

For those who didn’t get a chance to attend these fantastic events, we wanted to share some of the highlights, and hope to catch up with you soon!

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Two Reports to Help You Spot Trends and Plan Better

It’s now been 6 months since we launched our new Merchant Portal. The redesigned portal brought you a host of new functionality at once, with the ability to manage your consumers, websites, and all of your pricing, not to mention reporting to help you track performance, with enough data to help you make good decisions.

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More Tips for Improving Customer Retention

Back in July, SegPay CEO Cathy Beardsley wrote about customer retention strategies for subscription-based businesses, in particular how important it is to understand why customers are leaving (a.k.a., “churn”) before you can determine the best ways to retain them. Cathy defined a few different types of customer churn and suggested ways to combat each type:

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SegPay CEO Cathy Beardsley Elected to the Free Speech Coalition Board


We are proud to announce that the newest board member of the Free Speech Coalition (FSC) is SegPay CEO, Cathy Beardsley. Cathy joins the 13-member board, which represents the adult entertainment industry by advocating for government policies and promoting the growth and expansion of adult businesses.

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