New in the Merchant Portal this week: view recent cancellations and expirations; and learn more about unsuccessful rebills, including the date of the next billing attempt.
Today we released two updates to the Merchant Portal: an enhancement to the Approval Rates report, and a new option for Price Points.
A list of your websites, price points, and all the data associated with them is always available for you in the SegPay Merchant Portal. But what if you want to grab that data and save or share it in different formats? We’re glad you asked! As of today, you can download all of your website and price point info in an Excel file, or a CSV or PDF. Go to My Websites in the Merchant Portal, and when viewing your list of sites or price points, look for the Download link above the table.
Cancelled subscriptions are a fact of life. We’d love it if we could prevent every one of our members from cancelling. However, while that may not be realistic, we’ll soon be introducing a way to salvage some cancellations that may have been unintentional.
The Transaction Detail report now lets you see the type of payment used, and for credit card payments the type of card (Visa, Mastercard, Amex, etc.). When running the report, select Advanced Options and choose Card Type and Payment Type.
We made a few changes to the Merchant Portal this week:
Adjustments was added as a new invoice type, so you can filter the report to only show your invoices that include Adjustments, such as when the credit card association fees were applied to your account:
Smart managers focus on what they do best, and get help with the rest. Starting today, you can apply that same wisdom when working in SegPay’s Merchant Portal – by inviting others on your staff to create logins and help you take on the day-to-day task of managing your payments and everything that goes along with it.
Here’s what’s new in the Merchant Portal this week:
Sales by Country Report
This new report, located under Performance Reporting, lets you see which countries your sales came from during any time period. You decide whether country is determined by the customer’s billing information or their IP address at the time of the sale.
You’ve been making your voices heard: after launching the new Merchant Portal last week, we have already added new features and enhancements, based on merchant feedback. Now, to encourage you to keep sharing your thoughts and ideas for how we can make SegPay better for you, we’ve launched an “Ideas Portal.” Visit: https://yourideasmatter.ideas.aha.io to propose new features, view others’ suggestions, and vote for your favorites.
Last week we introduced SegPay’s new Merchant Portal. Today we made a few updates, based on feedback: